Following Terms and Conditions will be applicable between you and One Step IT Solutions.
One Step IT Solutions will use commercially every possible effort to resolve any of your On-line computer or a technical support problem for a fee as set as applicable. One Step IT Solutions may provide certain portions of its support service through telephone, remote control session, on-line chat or email. One Step IT Solutions provides services that are available on a one-time basis, for a fee as well as subscription services, which are an entitlement to more than one service over a period of time, for a recurring fee. On-line services and products sold will be performed and billed by One Step IT Solutions.
You may order service from One Step IT Solutions by directly calling or mailing One Step IT Solutions. Fees for our services or product charges can be thoroghly discussed with our sales team reprentatives by calling them on our toll-free helpline number. Some services, or subscriptions receive customized quotes by phone or email. Once you place order you agree to pay fees for the ordered service(s) or product(s).
On-Line support service shall be billed at the hourly rate quoted via telephone for all time spent on your job via remote. Labor will be billed in quarter hour increments rounded to the nearest half-hour. A one hour minimum will be billed for any on-line remote session visit to Client.
Payments are 100% secured via credit card information provided by our client during order submission. Client agrees not to dispute regarding charges with Credit Card Company. Uncollected balances over 30 days will be purely considered in default and the Client is to court costs, collection agency fees, and legal fees arising in collection.
You hereby authorize One Step IT Solutions to charge and/or place a hold on your credit card or electronically debit banking information you provide with respect to any unpaid charges for services or products. You authorize the issuer of the credit card or bank to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card or bank to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts. You authorize One Step IT Solutions to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card or bank until such amounts are paid in full. You also agree to provide One Step IT Solutions with updated credit card or banking information upon One Step IT Solutions’s request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither One Step IT Solutions nor any One Step IT Solutions affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card or bank account.
Although the experienced technicians at One Step IT Solutions will try their best to resolve your PC related issue in each and every possible way. But, if any case you feel un-satisfied with our services, just ask for a refund. We guarantee, an unconditionally 100% refund of your money with in a period of 45 days from the order placement, for which you paid to One Step IT Solutions.
You can enjoy the peace of mind of knowing that an experienced technology consultant is always a phone call away. One Step IT Solutions On-Lne PC Support can help your business to stay online, secure, and safe, just call at and contact us today for a free consultation.