Not valid error comes when we start HP computer so to fix that error you need to perform some steps that we discussed below. If you unable to perform any steps dial HP support number for instant help. So connects with our HP technical support experts to fix the following warning message that the system has found an invalid serial number:
“Product Information not valid the following product information programmed into the system board is missing or invalid. System Board (00A) – Product Configuration”
The message may show up once the system board is changed. This message discloses to you that you have entered wrong serial number or there is no serial number entered after changing system board or another part. To fix this issue, you required to contact support tab on this screen. Here, you will be requested to give the fourteen-digit System Board Commodity Tracking (CT) Number. Follow the steps given below in order to find the CT Number:
Steps to find the CT Number in System Information
Step1: Firstly turn off the HP computer.
Step2: Then, turn on your HP computer and press the Esc key continuously in every second.
Step3: After that, press F1 to review system information.
Step4: Then you can find the System Board CT Number on the system information screen.
If you are a HP notebook user then you can find CT number by opening the memory access door or service door. Where, the CT number is placed nearby or beneath the primary SODIMM memory slot.
For complete instruction in order to perform the operation, refer to the Maintenance and Service Guide for your notebook model, found in the User Guides section of your product page. And if you are unable to perform any steps contact our HP technical support staff for support and guidance at . We will provide you instant HP customer service from our highly knowledgeable technicians who will deliver you best technical support. You can also dial our HP printer support number for any printer issues.
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